Getting Started

In this article learn How To:

  • Create a New Application for a New customer or Existing customer
  • Adding Guarantors / Co-Borrower and Collateral
  • View and Edit Dashboard Panels for AccuApproval

How to Create a New Application (New Customer) 

Adding a New Customer

  1. Select Add Customer from the top menu
  2. Select Customer Type using the radio button
  3. Select Continue
  4. Define Customer information (Name and Customer number are required)
  5. Select Update, page will refresh. Under Actions Click Add New Application link
  6. Select a Loan Type and Application Status using the radio buttons
  7. Select Next. The next screen will display with the Application Tab open, Input the Application information in each field.
    • Application Date*
    • Estimated Close Date
    • Probability of Closing
    • Loan Description
    • Requested Amount*
    • Primary Collateral Value
    • Valuation Date
    • Lender  (This is the same field as the loan officer field, however each need to be completed)
    • Loan Officer (This is the same field as the Lender, however each need to be completed)
    • Branch
    • Loan Delegate (A loan delegate is a user within the system who can take any of the same actions as the lender/loan officer.)
    • Repayment Option
    • Interest Rate (Only numeric entries are accepted in this field)
    • Credit Score
    • Pre-Closing Conditions
    • Post-Closing Conditions

      Info

      *These fields are required.  All other fields are not required to add an application

  8. Select Update
  9. You can Select the Return to Customer Link or continue to add Guarantors and /or Additional collateral.  See below articles on How to Add Guarantors and Add Collateral.

How to Create a New Application (Existing Customer) via Edit Customer

User must have Edit Customer Access:  (If not see: via Loan Tab in the next section)

  1. Select the Edit Icon on the top left of the page
  2. Select the Loans tab
  3. Under Action choose Add New Loan Application
  4. Select the Loan Type and Application Status using the radio buttons
  5. Select Next. The next screen will display with the Application Tab open, Input the Application information in each field.
    • Application Date*
    • Estimated Close Date
    • Probability of Closing
    • Loan Description
    • Requested Amount*
    • Primary Collateral Value
    • Valuation Date
    • Lender  (This is the same field as the loan officer field, however each need to be completed)
    • Loan Officer (This is the same field as the Lender, however each need to be completed)
    • Branch
    • Loan Delegate (A loan delegate is a user within the system who can take any of the same actions as the lender/loan officer.)
    • Repayment Option
    • Interest Rate (Only numeric entries are accepted in this field)
    • Credit Score
    • Pre-Closing Conditions
    • Post-Closing Conditions

      Info

      *These fields are required.  All other fields are not required to add an application

  6. Select Update
  7. You can Select the Return to Customer Link or continue to add Guarantors and /or Additional collateral.  See below articles on How to Add Guarantors and Add Collateral.

AccuApproval will automatically assign an application number to your application

How to Create a New Application (Existing Customer) via Loan Tab

From the Customers Page, Directly under the Account side

  1. Select the Loan Tab
  2. Choose Create new Loan Application
  3. Select the Loan Type and Application Status using the radio buttons
  4. Select Next - The next screen will display with the Application Tab open
  5. Input the Application information in each field
    • Application Date*
    • Estimated Close Date
    • Probability of Closing
    • Loan Description
    • Requested Amount*
    • Primary Collateral Value
    • Valuation Date
    • Lender  (This is the same field as the loan officer field, however each need to be completed)
    • Loan Officer (This is the same field as the Lender, however each need to be completed)
    • Branch
    • Loan Delegate (A loan delegate is a user within the system who can take any of the same actions as the lender/loan officer.)
    • Repayment Option
    • Interest Rate (Only numeric entries are accepted in this field)
    • Credit Score
    • Pre-Closing Conditions
    • Post-Closing Conditions

      Info

      *These fields are required.  All other fields are not required to add an application

  6. Select Update
  7. You can Select the Return to Customer Link or continue to add Guarantors and /or Additional collateral.  See below articles on How to Add Guarantors and Add Collateral.

AccuApproval will automatically assign an application number to your application

Adding Applicable Guarantors/Co-borrowers  

  1. Select the Edit link next to the Application number
  2. Select the Guarantors Tab
  3. Type in the Name of the Guarantor or Co-borrower (if the customer is not in the database, follow the instructions for creating a new customer in AccuAccount)
  4. Select the Guarantor Type in the drop down
  5. Select Update

Adding any collateral items for the loan application 

  1. Select the Edit link next to the Application number
  2. Select the Additional Collaterals Tab
  3. Select the Add New Collateral link
  4. Select the type of Collaterals you would like to add, Select Next
    • Create and Additional Collateral  (this option is to add brand new collateral) skip step 6
    • Select and Existing Collateral (this option is if the collateral is existing collateral on another loan that you would like to cross collateral) skip step 5
  5. If you selected to add New Collateral take the following steps
    • Select Collateral type from drop down
    • Select Collateral Status from drop down
    • Select to Ignore Collateral Exceptions Yes or No
    • Type in Collateral Description
    • Select Update. Once you select Update a new screen will automatically display to Add additional account information and required documents based on the loan type.

    Info

    If any changes are made to the Status select Update at the end of the page

  6. If you selected Existing Collateral take the following steps
    • Determine whether the collateral is owned by and exiting customer or a different customer and select the radio button next to your choice
    • Select Next
    • Select the appropriate Collateral Number ​

      Warning

      Use caution when choosing the radio button. There is a radio button under the LOAN NUMBER Column, there is also a radio button under the COLLATERAL NUMBER.  Loan Number is for older versions of AccuAccount/AccuLoan - Collateral Number is for newer version of AccuAccount that has separate collaterals below you loan documents.  If you are unsure please ask an administrator of your system

    •  Select Next to confirm the creation of a cross collateral - Once you select Next a new screen will automatically display to add additional account information
  7.  Select the Return to Customer link to see you completed application
    • Under the Account side you will now see the Application Header area in blue

Dashboard Panels for AccuApproval

AccuAccount has Several AccuApproval dashboard panels available for use. The applicable AccuApproval dashboard panels are:

  1. Active Application Timers - This panel will show all timers that are turned on and tracking for "active" applications.  Active applications are determined based on the status of the application and whether that status is active as determined in the admin section.
  2. My Pending Credit Analysis - This panel will show all applications where the credit analyst is assigned to the user that is logged in.
  3. My Pending Loan Approvals - This panel will show all applications where the loan approver has been set to the user that is logged in.
  4. Approved Applications to be Booked - This panel will show a listing of all applications where the approval status is set to an active approval status.
  5. My Active Loan Applications - This panel will show all applications where the lender or officer has been assigned to the user that is logged in. 

 

How to Edit Dashboard Preferences

To activate the AccuApproval dashboard panels, click the Edit Dashboard Preferences link on the Home (Dashboard) screen. 

In the Dashboard Preferences area, use the dropdown to select the appropriate Dashboard panel you would like to see in the open panels (2,3,5 or 6) Then Select Update to apply your changes. The page will refresh and show you new dashboard panels in place.

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